Privacy Policy for SMS Notifications

Privacy Policy for SMS Notifications

Last Updated: 02/13/2025

1. Introduction

[Overnight Warming Location Name] (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you sign up for SMS notifications about the availability of our warming location in Palo Alto.

By opting in to receive messages, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you sign up for SMS notifications, we collect the following information:

  • Phone number (used solely for sending updates).
  • Message interactions (e.g., opt-in, opt-out requests).

We do not collect any additional personal information.

3. How We Use Your Information

We use your phone number only to:

  • Send updates about the warming location’s availability.
  • Respond to opt-in and opt-out requests.
  • Provide assistance if you reply with HELP.

We do not use your information for marketing purposes or share it with third parties.

4. Data Sharing & Security

We do not sell, rent, or distribute your personal information. Your data is stored securely and only accessible by authorized personnel.

We may disclose information only if required by law, such as a subpoena or legal order.

5. Opting Out

You can stop receiving messages at any time by replying:

  • STOP – to unsubscribe.
  • HELP – for assistance.

Once you opt out, we will delete your phone number from our SMS system.

6. Retention of Data

We retain your phone number only while you are subscribed to SMS updates. If you opt out, we delete your number promptly.

7. Children’s Privacy

This service is not intended for individuals under the age of 13. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If changes occur, we will notify you via SMS or update our website.

9. Contact Us

For questions, contact Palo Alto Overnight Warming Location at:
? info@hhcollab.org
? hhcollab.org